How ac111 Handles Your Wallet Records
We wrote this policy in plain English so you can read it once and know where you stand. When you open an account, we record what you type in: your mobile number, your name as it appears on your bKash, Nagad or Rocket wallet, and the
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email used for OTP login. Payment confirmations reach us as a reference and an amount. We never see your wallet PIN, and no one at ac111 asks for it. That one rule protects you more than any paragraph on this page. Where you play from matters
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too. We log device type, approximate region and session times so we can flag a login that does not look like yours. Access depends on your local law and eligible regions, and where a service is not permitted we switch it off instead of quietly taking
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sign-ups. Records stay while your account is open, and for a set period after that, because payment disputes and audit checks can arrive later. You can ask for a copy of what we hold, ask us to correct a wrong detail, or ask us to close
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the account and delete what we are not required to keep. Send that request from your registered number so we can match it to your file. Marketing messages sit apart from service messages — you can turn the first off and still get OTP codes and
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payment confirmations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.